Wednesday, August 31, 2011

Broadband Incident Report : : KINGSTON NODE 04001 : DEGRADED SERVICE : Reference 26932 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26932   Issue : 2  
  Detected Date: 31/08/2011   Detected Time: 09:38  
  Start Date: 31/08/2011   Start Time: 09:38  
  Anticipated Clear Date: 31/08/2011   Anticipated Clear Time: 13:30  
     
  Incident Headline: : KINGSTON NODE 04001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site. Estimated time of arrival 11:30 .Next update will be at 12:30  
  Dialling Codes Affected:
0118301189012450125501258
0126301268012710127301278
0130501322013280134201359
0136201363013710140301424
0144901473014740148301488
0150801553016210162201634
0168901737017600176101793
0184301865019200193201953
019830203069020313202032470203259
02032600207005020706802075100207515
02075310207537020753802077190207987
02082870208297020830502083090208312
02083160208317020831802083310208463
02084650208473020865202086610208665
02086710208674020867802086830208684
02086890208770020883602088520208853
02088540208855023802502380260238027
02380320238036023803902380480238051
02380520238057023807002380760238077
02380780238079023808702380900238094
02392230239224023922502392260239234
02392350239236023924202392430239261
02392640239271023927802392790239311
0239279
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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