Broadband Incident Report : : READING NODE 05211 : DEGRADED SERVICE : Reference 26812 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26812		Issue :	FINAL
	Detected Date:	30/08/2011		Detected Time:	09:00
	Start Date:	30/08/2011		Start Time:	08:40
	Actual Clear Date:	30/08/2011		Actual Clear Time:	10:27
	Incident Headline:	: READING NODE 05211 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 10:27 after completing a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01179 01183 01189 01202 01208 01225 01235 01237 01243 01252 01256 01258 01264 01271 01275 01278 01288 01296 01308 01326 01344 01363 01367 01373 01380 01392 01395 01404 01409 01425 01454 01458 01460 01483 01489 01491 01494 01579 01608 01626 01635 01726 01730 01736 01747 01749 01752 01761 01793 01794 01823 01865 01962 01963 01980 01983 01993 0238081 0238084 0238087 0239234 0239235 0239255 0239278 0239311 0239255 0239278
	Duration:	0 days 01 hours 47 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.