Broadband Incident Report : : PORTSMOUTH NODE 05013 : LOSS OF SERVICE : Reference 26837 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26837		Issue :	FINAL
	Detected Date:	30/08/2011		Detected Time:	11:55
	Start Date:	30/08/2011		Start Time:	11:55
	Actual Clear Date:	30/08/2011		Actual Clear Time:	17:29
	Incident Headline:	: PORTSMOUTH NODE 05013 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 17:29 by completing a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01243 01489 01730 01903 0239220 0239221 0239222 0239229 0239232 0239234 0239235 0239236 0239237 0239238 0239242 0239243 0239246 0239261 0239263 0239266 0239269 0239271 0239273 0239275 0239277 0239281 0239282 0239283 0239285 0239286 0239287 0239296
	Duration:	0 days 05 hours 34 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.