Broadband Incident Report : FALKIRK : DEGRADED SERVICE : Reference 33562 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33562		Issue :	1
	Detected Date:	22/10/2011		Detected Time:	13:31
	Start Date:	22/10/2011		Start Time:	13:31
	Anticipated Clear Date:	22/10/2011		Anticipated Clear Time:	15:31
	Next Update Date:	22/10/2011		Next Update Time:	15:00
	Incident Headline:	FALKIRK : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Fault diagnosis is ongoing. Next update will be at 15.00.
	Dialling Codes Affected:	01259 01324 01333 01383 01389 01436 01738 01764 01786 01887 01738 01764 01786

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.