Broadband Incident Report : : ILFORD EDGE SWITCH ROUTER 5 : LOSS OF SERVICE : Reference 33319 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33319		Issue :	FINAL
	Detected Date:	20/10/2011		Detected Time:	13:03
	Start Date:	20/10/2011		Start Time:	12:58
	Actual Clear Date:	20/10/2011		Actual Clear Time:	15:02
	Incident Headline:	: ILFORD EDGE SWITCH ROUTER 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 15:02 by completing: a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207 01206 01227 01245 01255 01268 01270 01277 01279 01284 01303 01304 01353 01362 01371 01375 01376 01379 01394 01449 01474 01493 01502 01508 01580 01603 01622 01634 01638 01702 01728 01787 01795 01797 01799 01825 01842 01843 01953 01954 01992 0203069 0203222 0203243 0207001 0207005 0207012 0207033 0207055 0207068 0207093 0207228 0207255 0207323 0207436 0207473 0207474 0207476 0207510 0207513 0207515 0207517 0207531 0207536 0207537 0207538 0207580 0207613 0207631 0207636 0207637 0207719 0207729 0207739 0207749 0207987 0208141 0208220 0208221 0208252 0208257 0208269 0208270 0208291 0208298 0208301 0208302 0208303 0208304 0208306 0208309 0208331 0208460 0208500 0208501 0208502 0208503 0208507 0208519 0208522 0208534 0208536 0208555 0208559 0208586 0208590 0208591 0208594 0208597 0208598 0208599 0208693 0208801 0208808 0208858 0208880 0208924 0208983 LLLN0 LLWE0 0208880 0208924 0208983
	Duration:	0 days 02 hours 04 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.