Wednesday, May 23, 2012

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 17740 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17740   Issue : 1  
  Detected Date: 23/05/2012   Detected Time: 03:19  
  Start Date: 23/05/2012   Start Time: 03:19  
  Anticipated Clear Date: 23/05/2012   Anticipated Clear Time: 07:15  
  Next Update Date: 23/05/2012   Next Update Time: 04:30  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Completing initial diagnostics  
  Dialling Codes Affected:
0122301245012630128401303
0132801362013760139401424
0147301502015800160301622
0163801702017080173201787
0179701825019530198601992
02030690207001020700502070680207093
02071650207234020735702073780207403
02074070207510020751502075170207531
02075360207537020753802077190207987
02085230208531
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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