Wednesday, May 23, 2012

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 17740 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17740   Issue : FINAL  
  Detected Date: 23/05/2012   Detected Time: 03:19  
  Start Date: 23/05/2012   Start Time: 03:19  
  Actual Clear Date: 23/05/2012   Actual Clear Time: 08:15  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 08:15 by completing a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122301245012630128401303
0132801362013760139401424
0147301502015800160301622
0163801702017080173201787
0179701825019530198601992
02030690207001020700502070680207093
02071650207234020735702073780207403
02074070207510020751502075170207531
02075360207537020753802077190207987
02085230208531
 
  Duration: 0 days 04 hours 56 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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