Monday, May 21, 2012

Broadband Incident Report : : SOUTHAMPTON NODE 05014 : LOSS OF SERVICE : Reference 17552 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17552   Issue : 1  
  Detected Date: 21/05/2012   Detected Time: 20:06  
  Start Date: 21/05/2012   Start Time: 20:01  
  Anticipated Clear Date: 21/05/2012   Anticipated Clear Time: 20:16  
  Next Update Date: 21/05/2012   Next Update Time: 20:16  
     
  Incident Headline: : SOUTHAMPTON NODE 05014 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service fully restored 20:16


 
  Dialling Codes Affected:
02380340238036023803902380420238043
02380440238049023805702380600238068
0238069023809002380570238060
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: