Thursday, June 14, 2012

Broadband Incident Report : : CHESTER ATM 2 NODE 10006 : PARTIAL DEGRADED SERVICE : Reference 20876 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20876   Issue : 1  
  Detected Date: 14/06/2012   Detected Time: 05:44  
  Start Date: 14/06/2012   Start Time: 05:22  
  Anticipated Clear Date: 14/06/2012   Anticipated Clear Time: 13:00  
  Next Update Date: 14/06/2012   Next Update Time: 12:00  
     
  Incident Headline: : CHESTER ATM 2 NODE 10006 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: BT are awaiting delivery of hardware. Estimated time of arrival 12:30.  
  Dialling Codes Affected:
0124401745017580176601824
019780175801766
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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