Wednesday, June 13, 2012

****SPAM:6.2**** Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 20768 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20768   Issue : 1  
  Detected Date: 13/06/2012   Detected Time: 13:14  
  Start Date: 13/06/2012   Start Time: 13:14  
  Anticipated Clear Date: 13/06/2012   Anticipated Clear Time: 16:00  
  Next Update Date: 13/06/2012   Next Update Time: 14:30  
     
  Incident Headline: : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
0115901162011730117901205
0120801209012123012124012125
012132012133012135012142012143
012144012145012147012150012152
012153012155012160012164012170
012171012173012174012176012177
01217801225012390124201244
0124601248012670127001271
0127801283012850129101299
0132601327013320134801352
01384013860139201395014156
0142001432014370144301446
0145201453014540145501458
0146201476014800149001492
0149501502015090152201527
0153001536015430154501554
0155801562015640157001582
0158401588015910159701603
0160401623016260163001633
0163601637016390164601656
0166401672016840168501686
0169001691017260173301736
0174301745017460175201769
0177301775017770177801780
0178201785017880178901792
0179301803018050182301824
0182701858018650187201873
0187401886019020190501922
0192301925019260193301934
0193501945019480195201970
01978019820198902476300247636
02476370247643024765002476520247661
02476640247667024766802476690292019
02920210292022029202302920250292033
02920340292035029203702920380292039
02920450292046029204702920480292049
02920510292052029205502920610292062
02920640292065029206602920690292075
02920880292115
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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