Broadband Incident Report : : CARDIFF NODE 11001 : PARTIAL DEGRADED SERVICE : Reference 25380 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25380		Issue :	1
	Detected Date:	12/07/2012		Detected Time:	12:31
	Start Date:	12/07/2012		Start Time:	12:14
	Anticipated Clear Date:	12/07/2012		Anticipated Clear Time:	17:00
	Next Update Date:	12/07/2012		Next Update Time:	13:45
	Incident Headline:	: CARDIFF NODE 11001 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Customer impact unknown at present. Completing initial diagnostics. Next update will be at 13:45
	Dialling Codes Affected:	01495 01656 0292030 0292031 0292053 0292080 0292084 0292085 0292086 0292088 0292084 0292085 0292086

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.