Broadband Incident Report : : EXETER NODES 11024, 112004, 11049, 11069 & 05061 : LOSS OF SERVICE : Reference 25102 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25102		Issue :	1
	Detected Date:	10/07/2012		Detected Time:	14:33
	Start Date:	10/07/2012		Start Time:	14:33
	Anticipated Clear Date:	10/07/2012		Anticipated Clear Time:	19:30
	Next Update Date:	10/07/2012		Next Update Time:	18:30
	Incident Headline:	: EXETER NODES 11024, 112004, 11049, 11069 & 05061 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	All but one node have been confirmed as recovered when power restored to the building at 14:45 Operational team, engineer onsite and technical support teams working on the last node.
	Dialling Codes Affected:	01208 01209 01237 01242 01271 01278 01288 01297 01326 01363 01364 01392 01395 01398 01404 01409 01460 01503 01566 01579 01598 01626 01643 01647 01720 01722 01726 01736 01749 01752 01769 01803 01805 01822 01823 01837 01840 01872 01884 01934 01935 01963 01984 51237 51392 01984 51237

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.