Broadband Incident Report : : CARDIFF NODE 11001 : PARTIAL DEGRADED SERVICE : Reference 25380 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25380		Issue :	FINAL
	Detected Date:	12/07/2012		Detected Time:	12:31
	Start Date:	12/07/2012		Start Time:	12:14
	Actual Clear Date:	12/07/2012		Actual Clear Time:	13:19
	Incident Headline:	: CARDIFF NODE 11001 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 13:19 after a card was changed in Cardiff BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01495 01656 0292030 0292031 0292053 0292080 0292084 0292085 0292086 0292088 0292084 0292085 0292086
	Duration:	0 days 01 hours 05 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.