Tuesday, July 10, 2012

Broadband Incident Report : : EXETER NODES 11024, 112004, 11049, 11069 & 05061 : LOSS OF SERVICE : Reference 25102 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25102   Issue : FINAL  
  Detected Date: 10/07/2012   Detected Time: 14:33  
  Start Date: 10/07/2012   Start Time: 14:33  
  Actual Clear Date: 10/07/2012   Actual Clear Time: 17:27  
     
  Incident Headline: : EXETER NODES 11024, 112004, 11049, 11069 & 05061 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Final node and services restored at 17:27 after hardware changed. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120801209012370124201271
0127801288012970132601363
0136401392013950139801404
0140901460015030156601579
0159801626016430164701720
0172201726017360174901752
0176901803018050182201823
0183701840018720188401934
0193501963019845123751392
0198451237
 
  Duration: 0 days 02 hours 54 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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