Broadband Incident Report : : BIRMINGHAM 8 EDGE SWITCH ROUTER 17 : DEGRADED SERVICE : Reference 40941 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40941		Issue :	FINAL
	Detected Date:	20/11/2012		Detected Time:	10:30
	Start Date:	20/11/2012		Start Time:	10:30
	Actual Clear Date:	20/11/2012		Actual Clear Time:	11:11
	Incident Headline:	: BIRMINGHAM 8 EDGE SWITCH ROUTER 17 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored upon completion of IP pool address reconfiguration. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 012144 01239 01242 01269 01407 01437 01443 01446 01452 01453 01455 01497 01531 01538 01550 01568 01570 01600 01604 01608 01630 01633 01639 01646 01656 01684 01685 01686 01758 01782 01785 01788 01789 01792 01832 01873 01874 01905 01922 01939 01948 01952 01962 01970 01993 0247626 0247627 0247640 0247672 0247676 0292019 0292033 0292037 0292040 0292045 0292046 0292047 0292048 0292049 0292083 0292090 0292047 0292048
	Duration:	0 days 00 hours 41 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.