Tuesday, December 18, 2012

Broadband Incident Report : : BIRMINGHAM NODE 10124 : INCIDENT CANCELLED : Reference 43903 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 43903   Issue : FINAL  
  Detected Date: 18/12/2012   Detected Time: 12:46  
  Start Date: 18/12/2012   Start Time: 12:46  
  Actual Clear Date: 18/12/2012   Actual Clear Time: 12:46  
     
  Incident Headline: : BIRMINGHAM NODE 10124 : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: On further investigation this proved to be just 1 x NCIF faulty affecting 225 Customer. this will be raised as a retrospective report by ops team. Incident Cancelled
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
011580115901216201216601242
0128301452014550152501554
01636016750178202920300292033
0292040029205502920560292057
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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