Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE : Reference 44308 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44308		Issue :	1
	Detected Date:	21/12/2012		Detected Time:	21:51
	Start Date:	21/12/2012		Start Time:	21:47
	Anticipated Clear Date:	21/12/2012		Anticipated Clear Time:	23:47
	Next Update Date:	21/12/2012		Next Update Time:	23:00
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Operational teams are carrying out initial remote diagnostics. Next update will be at 23:00
	Dialling Codes Affected:	01224 01229 01236 01250 01259 01261 01289 01290 01292 01294 013122 013125 013126 013133 013134 013144 013145 013162 013165 013166 013167 01324 01330 01334 01343 01346 01349 01360 01361 01382 01383 01387 01388 01397 01408 014156 014164 014176 014177 014178 014194 01434 01445 01463 01466 01467 01499 01505 01555 01556 01583 01592 01620 01631 01651 01668 01670 01674 01697 01698 01700 01764 01770 01779 01835 01847 01848 01851 01856 01875 01879 01882 01887 01890 01896 01899 019121 019124 019127 019128 019148 01955 01957 0282075 0282589 0283087 0283885 0284065 0284176 0284277 0287131 0287134 0287776 0288077 0288283 0288555 0289181 0289182 0289186 0289188 0289264 0289442 0289446 0289448 To Fo 0289264 0289442 0289446 0289448

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.