Broadband Incident Report : : BIRMINGHAM NODE 10124 : PARTIAL DEGRADED SERVICE : Reference 43903 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	43903		Issue :	4
	Detected Date:	18/12/2012		Detected Time:	12:46
	Start Date:	18/12/2012		Start Time:	12:46
	Anticipated Clear Date:	18/12/2012		Anticipated Clear Time:	18:45
	Next Update Date:	18/12/2012		Next Update Time:	17:30
	Incident Headline:	: BIRMINGHAM NODE 10124 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Technical service have now been engaged to investigate further into this complex fault. Next update will be at 17:30
	Dialling Codes Affected:	01158 01159 012162 012166 01242 01283 01452 01455 01525 01554 01636 01675 01782 0292030 0292033 0292040 0292055 0292056 0292057

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.