Broadband Incident Report : : HARTING ADSL 101 AND DSL 102 : LOSS OF SERVICE : Reference 44103 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44103		Issue :	2
	Detected Date:	19/12/2012		Detected Time:	21:10
	Start Date:	19/12/2012		Start Time:	21:00
	Anticipated Clear Date:	20/12/2012		Anticipated Clear Time:	03:00
	Next Update Date:	20/12/2012		Next Update Time:	01:00
	Incident Headline:	: HARTING ADSL 101 AND DSL 102 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	This incident is being caused by a mains power outage in the area. A mobile generator is being collected in order to supply the building with power. The engineers expect this will be onsite and connected by 00:30. The electricity supplier is investigating the cause of the outage.
	Dialling Codes Affected:	01730

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