Saturday, January 5, 2013

Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 335 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 335   Issue : FINAL  
  Detected Date: 05/01/2013   Detected Time: 00:05  
  Start Date: 05/01/2013   Start Time: 00:05  
  Actual Clear Date: 05/01/2013   Actual Clear Time: 00:25  
     
  Incident Headline: : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 00.25; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120201226012330123401235
0124301245012570126201273
0127901293013060132201323
0132901371013720137901403
01418801424014440147301483
0149301512501514201517001582
0160301604016137016192016194
0162201626016340163501689
0170801726017270173201737
0175301761017630178201784
0179801823018430188301892
018950190201903019151019153
0192301928019320194201954
019630198301986019920203185
02032120203221020325102032520203256
02032580203489020353202036200207226
02072430207254020726602072670207286
02072870207289020734802073540207357
02073580207372020737402073780207394
02074030207407020742402074340207436
02074370207487020749102074930207495
02074990207511020753802075820207603
02076200207638020770602077270207730
02077350207803020782402078280207833
02078370207928020793502079980208244
02082510208265020830102083030208310
02083110208312020831402083190208320
02083330208398020843902084400208444
02084510208480020850402085160208541
02085460208547020854902085680208570
02086510208657020866402086650208667
02086770208681020868302086840208686
02086880208689020869602087400208743
02087490208768020876902087740208776
02087770208786020878802088140208835
02088540208882020888302089160208917
02089200208942020894302089490208960
02089640208968020896902089720208973
02089740208977020898302392200239221
02392220239229023923202392350239236
02392370239238023926302392640239265
02392660239267023926902392710239273
02392750239281023928202392830239285
02392860239287028908502890860292045
0292046029204702920480292049LLLS0
02920480292049
 
  Duration: 0 days 00 hours 20 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: