Broadband Incident Report : : READING AREA : DEGRADED SERVICE : Reference 144 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	144		Issue :	3
	Detected Date:	03/01/2013		Detected Time:	10:45
	Start Date:	03/01/2013		Start Time:	10:45
	Anticipated Clear Date:	03/01/2013		Anticipated Clear Time:	17:00
	Next Update Date:	03/01/2013		Next Update Time:	16:30
	Incident Headline:	: READING AREA : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	All scripts have been run as of 14:42 restoring service to all customers across all affected ERX. BT Wholesale are carrying out further checks to confirm customer service is stable. Next update 16:30.
	Dialling Codes Affected:	01173 01179 01189 01202 01208 01209 01225 01235 01237 01242 01243 01249 01252 01256 01258 01264 01271 01275 01278 01285 01296 01297 01300 01305 01306 01308 01326 01329 01344 01363 01364 01373 01380 01392 01395 01404 01409 01420 01425 01442 01452 01453 01454 01458 01460 01483 01488 01489 01491 01494 01548 01566 01579 01590 01594 01598 01608 01626 01628 01635 01643 01647 01666 01672 01720 01722 01725 01726 01730 01736 01747 01749 01752 01753 01761 01793 01794 01803 01805 01822 01823 01837 01840 01844 01865 01872 01874 01884 01929 01934 01935 01962 01963 01980 01983 01985 01993 0238021 0238022 0238023 0238025 0238026 0238027 0238028 0238029 0238032 0238033 0238034 0238044 0238052 0238055 0238058 0238060 0238063 0238067 0238069 0238073 0238076 0238077 0238078 0238082 0238083 0238090 0239229 0239234 0239243 0239246 0239261 0239263 0239273 0239275 0239281 0239282 0239283 0239285 0239286 0239287 17227 LLSD0 LLSS0 17227

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.