Broadband Incident Report : : READING AREA : DEGRADED SERVICE : Reference 144 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	144		Issue :	1
	Detected Date:	03/01/2013		Detected Time:	10:45
	Start Date:	03/01/2013		Start Time:	10:45
	Anticipated Clear Date:	03/01/2013		Anticipated Clear Time:	15:00
	Next Update Date:	03/01/2013		Next Update Time:	13:00
	Incident Headline:	: READING AREA : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Technical bridge established with technical support and operational teams. Next update will be at 13:00 or sooner if significant progress made.
	Dialling Codes Affected:	01173 01179 01189 01202 01208 01209 01225 01235 01237 01243 01249 01264 01271 01285 01296 01300 01305 01344 01363 01364 01395 01420 01442 01452 01453 01458 01460 01489 01491 01494 01548 01579 01608 01666 01672 01722 01726 01749 01752 01753 01761 01793 01794 01803 01822 01823 01837 01840 01844 01865 01929 01934 01935 01962 01980 01983 01993 0238025 0238026 0238044 01983 01993 0238025 0238026

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.