Thursday, January 3, 2013

Broadband Incident Report : : READING NODE 05211 : LOSS OF SERVICE : Reference 104 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 104   Issue : 2  
  Detected Date: 03/01/2013   Detected Time: 02:24  
  Start Date: 03/01/2013   Start Time: 02:24  
  Anticipated Clear Date: 03/01/2013   Anticipated Clear Time: 07:00  
  Next Update Date: 03/01/2013   Next Update Time: 05:45  
     
  Incident Headline: : READING NODE 05211 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Engineer is now on site liaising with an off site power engineer, due to lack of local resource. Next update will be at 05.30.  
  Dialling Codes Affected:
0113201142011590116201173
0117901183011890120201206
0120801209012144012147012150
0121550121770121780122301225
0122701233012340123501237
0124201243012450124901252
0125501256012580126401268
0126901271012730127401275
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0128401285012870128801291
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0130001303013040130501306
0130801315501316501316601322
0132301326013270132901332
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0153601543015480155301554
0156201564015660157901582
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02380700238071023807302380740238076
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02381220238178023922002392210239222
02392230239224023922502392260239229
02392320239234023923602392370239238
02392410239242023924302392450239246
02392470239248023924902392510239252
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02392630239264023926502392660239269
02392730239275023927702392790239281
02392820239283023928502392860239287
02476310247635028703202920460292047
02920480292049029207502920760292079
0292081029208502920885124951822
LLSD0LLSM0LLSS0LLST0LLTH0
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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