Saturday, February 2, 2013

Broadband Incident Report : : ISLE OF SKYE : DEGRADED SERVICE : Reference 7154 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 7154   Issue : FINAL  
  Detected Date: 02/02/2013   Detected Time: 11:29  
  Start Date: 02/02/2013   Start Time: 11:29  
  Actual Clear Date: 02/02/2013   Actual Clear Time: 11:57  
     
  Incident Headline: : ISLE OF SKYE : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.

We are unable to provide details of specifically affected end-users, but likely to affect end-users with dialling codes 01470, 01471 and 01478. Work expected to be complete by 12:30. Next update 13:30.
 
  Closure Details: Repair to radio equipment completed at 11:57. All services restored. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
 
  Duration: 0 days 00 hours 28 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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