Broadband Incident Report : : KINGSTON EDGE ROUTE SWITCH 5 : DEGRADED SERVICE : Reference 7093 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7093		Issue :	1
	Detected Date:	01/02/2013		Detected Time:	16:10
	Start Date:	01/02/2013		Start Time:	16:08
	Anticipated Clear Date:	01/02/2013		Anticipated Clear Time:	19:00
	Next Update Date:	01/02/2013		Next Update Time:	17:15
	Incident Headline:	: KINGSTON EDGE ROUTE SWITCH 5 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Service was automatically restored at 16:09
	Dialling Codes Affected:	01173 01179 01202 01225 01233 01237 01252 01256 01276 01293 01295 01305 01323 01329 01344 01364 01367 01403 01404 01428 01442 01444 01474 01483 01489 01491 01494 01590 01635 01666 01752 01823 01844 01865 01869 01872 01884 01903 01929 01962 0207055 0207473 0207474 0207476 0207511 0207540 0208623 0208671 0208674 0208678 0208683 0238036 0238042 0238066 0238067 0238081 0238084 0238086 0238087

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.