Sunday, August 11, 2013

Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 33847 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33847   Issue : INITIAL/FINAL  
  Detected Date: 11/08/2013   Detected Time: 23:18  
  Start Date: 11/08/2013   Start Time: 23:18  
  Actual Clear Date: 11/08/2013   Actual Clear Time: 23:21  
     
  Incident Headline: : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service fully restored at 23.21 when a card was remotely reset. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120201226012330123401235
0124301245012570126201273
0127901293013060132201323
0132901371013720137901403
01418801424014440147301483
0149301512501514201517001582
01603016040161920162601634
0163501689017080172601727
0173201737017530176101763
0178201784017980182301843
0188301892018950190201903
019151019153019230192801932
0194201954019630198301986
019920203212020322102032510203252
02032580203489020353202036200207226
02072430207254020726602072670207286
02072870207354020735802073720207374
02073780207403020740702074240207434
02074360207437020749102074930207495
02074990207538020758202076030207620
02076380207706020772702077300207735
02078030207828020783302078370207928
02079350208251020825502082650208287
02083010208303020831002083110208312
02083140208319020832002083330208398
02084390208440020844402084510208480
02085160208541020854602085470208549
02085680208570020865102086570208665
02086810208683020868402086860208688
02086890208696020874302087490208774
02087760208777020878602087880208814
02088540208882020888302089160208917
02089200208942020894302089490208960
02089640208968020896902089720208974
02089770208983023922002392210239222
02392290239232023923702392380239242
02392630239264023926502392660239267
02392690239273023927502392780239281
02392820239283023928502392860239287
02393110289085028908602920450292046
029204702920480292049LLLS0LLSD0
029204702920480292049
 
  Duration: 0 days 00 hours 03 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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