Sunday, December 1, 2013

Broadband Incident Report : BBIP - MANCHESTER 5 EDGE SWITCH ROUTER 6 - LOSS OF SERVICE : Reference 47163 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47163   Issue : FINAL  
  Detected Date: 01/12/2013   Detected Time: 05:00  
  Start Date: 01/12/2013   Start Time: 04:57  
  Actual Clear Date: 01/12/2013   Actual Clear Time: 04:59  
     
  Incident Headline: BBIP - MANCHESTER 5 EDGE SWITCH ROUTER 6 - LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 04:59, following an auto-reload. This incident affected 8512 broadband end users across 174 internet service providers. This is a correction to an earlier report.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120401228012290124401248
0125301254012830128601407
0142301432014570148401490
0149201497015120015128015129
015134015141015142015143015144
015147015148015149015151015152
01516001516401516501516701524
0153901544015470156501568
016120016121016122016125016127
016128016129016130016133016134
016137016142016143016144016147
016149016161016162016163016165
016166016167016173016174016178
01619201619401619501619701625
0165401686016910169701706
0174301744017450175801766
0177201782018240182901889
0192401925019390194201946
0194801952019690197001978
01981LLLC0LLLV0LLMR0LLMY0
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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