Saturday, December 7, 2013

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 48028 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 48028   Issue : FINAL  
  Detected Date: 06/12/2013   Detected Time: 23:21  
  Start Date: 06/12/2013   Start Time: 23:16  
  Actual Clear Date: 07/12/2013   Actual Clear Time: 02:58  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service restored at 02:58. The root cause is under investigation with the vendor. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122701263012790130301328
0136201371014240148501502
0155301603017280179501920
0195301992020821102084380208800
020880202088090208438
 
  Duration: 0 days 03 hours 42 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: