Friday, December 6, 2013

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE : Reference 48028 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 48028   Issue : 1  
  Detected Date: 06/12/2013   Detected Time: 23:21  
  Start Date: 06/12/2013   Start Time: 23:16  
  Anticipated Clear Date: 07/12/2013   Anticipated Clear Time: 03:25  
  Next Update Date: 07/12/2013   Next Update Time: 00:45  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be at 00:45.  
  Dialling Codes Affected:
0122701263012790130301328
0136201371014240148501502
0155301603017280179501920
0195301992020821102084380208800
020880202088090208438
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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