Thursday, December 5, 2013

Broadband Incident Report : : SCOTLAND : DEGRADED SERVICE : Reference 47756 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47756   Issue : FINAL  
  Detected Date: 05/12/2013   Detected Time: 08:24  
  Start Date: 05/12/2013   Start Time: 08:24  
  Actual Clear Date: 05/12/2013   Actual Clear Time: 20:58  
     
  Incident Headline: : SCOTLAND : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service automatically restored at 20:58. The cause of this is currently under investigation. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0124401301013890143601499
01586016800185501880To Fo
01586016800185501880
 
  Duration: 0 days 12 hours 34 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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