Broadband Incident Report : : BRIGHTON NODE 04004 : DEGRADED SERVICE : Reference 2490 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2490		Issue :	2
	Detected Date:	19/01/2014		Detected Time:	23:39
	Start Date:	19/01/2014		Start Time:	23:34
	Anticipated Clear Date:	20/01/2014		Anticipated Clear Time:	06:30
	Next Update Date:	20/01/2014		Next Update Time:	04:30
	Incident Headline:	: BRIGHTON NODE 04004 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Card reseat at Brighton was unsuccessful along with remote restore actions. Spares have been ordered and are expected to arrive by 03:45 and 05:20. Next update will be issued once the first spare is installed.
	Dialling Codes Affected:	01273

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