Broadband Incident Report : : BRIGHTON NODE 04004 : DEGRADED SERVICE : Reference 2490 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2490		Issue :	3
	Detected Date:	19/01/2014		Detected Time:	23:39
	Start Date:	19/01/2014		Start Time:	23:34
	Anticipated Clear Date:	20/01/2014		Anticipated Clear Time:	10:00
	Next Update Date:	20/01/2014		Next Update Time:	08:00
	Incident Headline:	: BRIGHTON NODE 04004 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	First spare delivered and a task has been raised for an engineer to pick up the card and liaise with the operational team. Next update will be issued once resource has been allocated.
	Dialling Codes Affected:	01273

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