Sunday, January 19, 2014

Broadband Incident Report : : MILTON KEYNES NODE 2177 : LOSS OF SERVICE : Reference 2471 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2471   Issue : INITIAL/FINAL  
  Detected Date: 19/01/2014   Detected Time: 17:36  
  Start Date: 19/01/2014   Start Time: 17:36  
  Actual Clear Date: 19/01/2014   Actual Clear Time: 17:39  
     
  Incident Headline: : MILTON KEYNES NODE 2177 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Loss of service while the card was reset. Service fully restored at 17:39 after a remote reset was performed. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0116201189012050122301234
0126301296013000130801327
0135301354013660138001406
0145801462014870158201638
0173301767017780178001823
0186901908019330193501945
019540193301935
 
  Duration: 0 days 00 hours 03 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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