Broadband Incident Report : : PAINSCASTLE DSL 101 : LOSS OF SERVICE (CI) : Reference 5866 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5866		Issue :	2
	Detected Date:	13/02/2014		Detected Time:	09:12
	Start Date:	13/02/2014		Start Time:	09:08
	Anticipated Clear Date:	14/02/2014		Anticipated Clear Time:	16:00
	Next Update Date:	13/02/2014		Next Update Time:	16:00
	Incident Headline:	: PAINSCASTLE DSL 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer on site at Painscastle and has found faulty equipment. Now locating a spare mobile generator to be brought to site. Next update will be issued once service is restored.
	Dialling Codes Affected:	01497

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