Broadband Incident Report : STOKE-ON-TRENT NODE 10004 : DEGRADED SERVICE : Reference 5248 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5248		Issue :	FINAL
	Detected Date:	09/02/2014		Detected Time:	11:02
	Start Date:	09/02/2014		Start Time:	10:59
	Actual Clear Date:	09/02/2014		Actual Clear Time:	13:27
	Incident Headline:	STOKE-ON-TRENT NODE 10004 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 13:27 after a hardware reseat at Stoke on Trent. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01270 01538 01782 01785 01889 01782 01785
	Duration:	0 days 02 hours 28 minutes

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