Broadband Incident Report : : READING NODE 05211 : DEGRADED SERVICE : Reference 6806 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	6806		Issue :	FINAL
	Detected Date:	20/02/2014		Detected Time:	02:40
	Start Date:	20/02/2014		Start Time:	02:40
	Actual Clear Date:	20/02/2014		Actual Clear Time:	03:01
	Incident Headline:	: READING NODE 05211 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 03:01 after a hardware change at Reading. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202 01264 01271 01285 01409 01420 01491 01494 01647 01726 01749 01794 01803 01865 0238021 0238022 0238023 0238033 0238063 0238071 0238083 0238178 0238033 0238063
	Duration:	0 days 00 hours 21 minutes

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