Wednesday, February 19, 2014

Broadband Incident Report : : SHEFFIELD 3 EDGE SWITCH ROUTER 1 : LOSS OF SERVICE : Reference 6692 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6692   Issue : INITIAL/FINAL  
  Detected Date: 19/02/2014   Detected Time: 11:09  
  Start Date: 19/02/2014   Start Time: 11:07  
  Actual Clear Date: 19/02/2014   Actual Clear Time: 11:08  
     
  Incident Headline: : SHEFFIELD 3 EDGE SWITCH ROUTER 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service automatically restored at 11:08. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201133011420114301144
0115801159012070122601246
0126201274012870130201332
0134701377013880140001405
014141014142014220142301427
0142901430014720147601484
0149201507015220153901609
0162301629016360164201652
0165301661016650167001673
0167701706017090172401740
0175401756017570175901765
01833018450190401909019121
019122019123019125019126019127
019128019137019138019146019151
01915601924019370194401949
01964
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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