Thursday, March 20, 2014

Broadband Incident Report : : SOUTHAMPTON NODE 05010 : PARTIAL DEGRADED SERVICE : Reference 10176 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10176   Issue : FINAL  
  Detected Date: 20/03/2014   Detected Time: 08:16  
  Start Date: 20/03/2014   Start Time: 08:16  
  Actual Clear Date: 20/03/2014   Actual Clear Time: 08:23  
     
  Incident Headline: : SOUTHAMPTON NODE 05010 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service fully restored at 08:23 after a hardware reseat at Southampton. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
012020192901962019800238022
02380230238032023803302380360238038
02380390238042023804302380440238049
02380510238052023806302380660238067
02380680238070023807102380760238077
02380780238082023808302380860238087
02380900238086
 
  Duration: 0 days 00 hours 07 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: