Saturday, May 10, 2014

Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 16260 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16260   Issue : FINAL  
  Detected Date: 10/05/2014   Detected Time: 18:37  
  Start Date: 10/05/2014   Start Time: 18:35  
  Actual Clear Date: 10/05/2014   Actual Clear Time: 18:48  
     
  Incident Headline: : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 18:48 after a remote reset was performed. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0118901202012080120901227
0123701243012560125801273
0127801293013420134401376
0140301404014200142401435
0144401483015480162201634
0164301702017070172701730
0173201737017490179301794
0180301822018370188401895
0190301923019620198401992
02072240207267020751702075380207622
02077190207736020775102079370208297
02082990208318020839002084630208473
02085010208534020857502085780208664
02086770208689020869302086960208761
02087690208777020878902088300208835
02088520208948020897202380320238039
02380420238055023805802380660238067
02380860238087023922902392730239285
02392290239273
 
  Duration: 0 days 00 hours 13 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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