Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 16260 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16260		Issue :	1
	Detected Date:	10/05/2014		Detected Time:	18:37
	Start Date:	10/05/2014		Start Time:	18:35
	Anticipated Clear Date:	10/05/2014		Anticipated Clear Time:	21:00
	Next Update Date:	10/05/2014		Next Update Time:	20:00
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01189 01202 01208 01209 01227 01237 01243 01256 01258 01273 01278 01293 01342 01344 01376 01403 01404 01420 01424 01435 01444 01483 01548 01622 01634 01643 01702 01707 01727 01730 01732 01737 01749 01793 01794 01803 01822 01837 01884 01895 01903 01923 01962 01984 01992 0207224 0207267 0207517 0207538 0207622 0207719 0207736 0207751 0207937 0208297 0208299 0208318 0208390 0208463 0208473 0208501 0208534 0208575 0208578 0208664 0208677 0208689 0208693 0208696 0208761 0208769 0208777 0208789 0208830 0208835 0208852 0208948 0208972 0238032 0238039 0238042 0238055 0238058 0238066 0238067 0238086 0238087 0239229 0239273 0239285 0239229 0239273

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.