Tuesday, July 8, 2014

Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 24715 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24715   Issue : INITIAL/FINAL  
  Detected Date: 08/07/2014   Detected Time: 08:35  
  Start Date: 08/07/2014   Start Time: 08:34  
  Actual Clear Date: 08/07/2014   Actual Clear Time: 08:38  
     
  Incident Headline: : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Closure Details: Service has been restored. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
011620121700121710128301285
0129901386014520145301536
0153801543015450155401570
0159401646016500165601664
0168401686017450178201788
0178901792019020190501922
01948019520197001994LLNS0
To Fo
 
  Duration: 0 days 00 hours 04 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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