Broadband Incident Report : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE : Reference 25347 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25347		Issue :	FINAL
	Detected Date:	12/07/2014		Detected Time:	15:07
	Start Date:	12/07/2014		Start Time:	15:00
	Actual Clear Date:	12/07/2014		Actual Clear Time:	19:27
	Incident Headline:	EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 19:27 after a hardware change at at Edinburgh. The extra 1287 broadband end users affected during the card change where only affected for 1 minute during the card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01292 01369 01779
	Duration:	0 days 04 hours 27 minutes

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