Saturday, July 12, 2014

Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE : Reference 25302 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25302   Issue : FINAL  
  Detected Date: 12/07/2014   Detected Time: 01:29  
  Start Date: 12/07/2014   Start Time: 01:29  
  Actual Clear Date: 12/07/2014   Actual Clear Time: 01:44  
     
  Incident Headline: : MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service fully restored at 01:44 after a card was changed at Manchester.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0124401248012530125401270
0127401282012830129801352
0138801422014570148401492
01512801519201524016127016130
016133016134016162016163016165
016168016170016178016179016181
0161830161840161870162501706
0174501758017660177201782
01829018890191370192501942
LLLC0LLMR0To Fo
 
  Duration: 0 days 00 hours 15 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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