Wednesday, July 30, 2014

Broadband Incident Report : : BIRMINGHAM2 EDGE ROUTE SWITCH 3 : LOSS OF SERVICE : Reference 28474 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28474   Issue : FINAL  
  Detected Date: 30/07/2014   Detected Time: 02:15  
  Start Date: 30/07/2014   Start Time: 02:12  
  Actual Clear Date: 30/07/2014   Actual Clear Time: 02:50  
     
  Incident Headline: : BIRMINGHAM2 EDGE ROUTE SWITCH 3 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 02:50 after a Power Supply Unit was changed at Birmingham. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
011620121350121420127001291
0129901384014430145301455
0149501538015430155001554
0156201594016330166401743
0178201785017920187401886
0190201905019220192601933
019480195201970019940247635
02476400247667024776702920540292055
029205602920730292132
 
  Duration: 0 days 00 hours 38 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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