Broadband Incident Report : : MULTIPLE MUXES IN GLASGOW AREA : LOSS OF SERVICE : Reference 27976 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27976		Issue :	FINAL
	Detected Date:	27/07/2014		Detected Time:	03:52
	Start Date:	27/07/2014		Start Time:	03:35
	Actual Clear Date:	27/07/2014		Actual Clear Time:	04:43
	Incident Headline:	: MULTIPLE MUXES IN GLASGOW AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service automatically restored at 04.43. The root cause was transmission. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01389 01436 01499 01546 01583 01586 01880
	Duration:	0 days 01 hours 08 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.