Monday, August 18, 2014

Broadband Incident Report : : GLOUCESTER NODES 11210, 11051 & 11040 : LOSS OF SERVICE : Reference 31059 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31059   Issue : FINAL  
  Detected Date: 18/08/2014   Detected Time: 08:06  
  Start Date: 18/08/2014   Start Time: 08:06  
  Actual Clear Date: 18/08/2014   Actual Clear Time: 11:44  
     
  Incident Headline: : GLOUCESTER NODES 11210, 11051 & 11040 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 11:44 after a power failure at Gloucester. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0124201285013860143201452
0145301497015310154401547
0156801584015940168401743
0187401885018860190501952
0198101989LLSS0To Fo
 
  Duration: 0 days 03 hours 38 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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