Broadband Incident Report : : 6 MUXES IN EAST ANGLIA REGION : LOSS OF SERVICE : Reference 50263 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50263		Issue :	3
	Detected Date:	29/12/2014		Detected Time:	08:34
	Start Date:	29/12/2014		Start Time:	08:31
	Anticipated Clear Date:	29/12/2014		Anticipated Clear Time:	16:00
	Next Update Date:	29/12/2014		Next Update Time:	15:30
	Incident Headline:	: 6 MUXES IN EAST ANGLIA REGION : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The PTO on site at Brentford has carried out initial measurements and believes fault to be within Romford exchange. A TSO engineer has been re-tasked to site to assist with diagnostics on site at Romford whilst the PTO travels to site. Estimated time of restoration cannot be established at this time. Next update will be issued once damage has been identified or sooner should there be a significant delay.
	Dialling Codes Affected:	01279 01328 01473 01502 01553 01638 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.