Broadband Incident Report : : 6 MUXES IN EAST ANGLIA REGION : LOSS OF SERVICE : Reference 50263 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50263		Issue :	FINAL
	Detected Date:	29/12/2014		Detected Time:	08:34
	Start Date:	29/12/2014		Start Time:	08:31
	Actual Clear Date:	29/12/2014		Actual Clear Time:	15:25
	Incident Headline:	: 6 MUXES IN EAST ANGLIA REGION : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Customer service was fully restored at 15:25 when a broken fibre was spliced on the Optical Fibre Frame at Romford South. Loss of internet services for 1290 Broadband customers. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279 01328 01473 01502 01553 01638 To Fo
	Duration:	0 days 06 hours 54 minutes

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