Wednesday, January 14, 2015

Broadband Incident Report : EMERGENCY PEW TO CHANGE STANDBY PROCESSOR CARD ESR5.SHEFFIELD3 : Reference 1805 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1805   Issue : FINAL  
  Detected Date: 13/01/2015   Detected Time: 23:49  
  Start Date: 13/01/2015   Start Time: 23:49  
  Actual Clear Date: 14/01/2015   Actual Clear Time: 04:00  
     
  Incident Headline: EMERGENCY PEW TO CHANGE STANDBY PROCESSOR CARD ESR5.SHEFFIELD3  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Epew to be re planned , due to resouce issue. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201133011420114301144
0115801159012050120701226
0124601257012620128701302
0132501332013880142201427
0142901430014330143401472
0148401507015090152601529
0153001535016230163601642
0165201665016700169501709
0174001748017510175401756
0175701759017650177301830
0183301845018470190401909
019126019141019143019147019152
01915801924019490196401977
LLMY0To Fo
 
  Duration: 0 days 04 hours 11 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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