Broadband Incident Report : : MULTIPLE MUXES WEST COUNTRY : LOSS OF SERVICE : Reference 8798 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	8798		Issue :	2
	Detected Date:	27/02/2015		Detected Time:	14:48
	Start Date:	27/02/2015		Start Time:	14:43
	Anticipated Clear Date:	27/02/2015		Anticipated Clear Time:	16:43
	Next Update Date:	27/02/2015		Next Update Time:	15:48
	Incident Headline:	: MULTIPLE MUXES WEST COUNTRY : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Fault diagnosis is ongoing.
	Dialling Codes Affected:	01278 01363 01395 01404 01409 01458 01548 01598 01647 01749 01769 01803 01805 01823

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.